Based in Te Kamo, Whangārei

ARC Security is a 100% local, family-run business with a deep passion for community.

Established in 2004 by Andrew and Rachel Chuter (ARC), we specialise in fully integrated electronic security systems and solutions. What started as a small operation has grown into a trusted team of experts delivering custom security for homes, businesses, schools and public spaces across Northland.

Andrew’s security career began in Australia in 1986 and has taken him across the Asia Pacific, including consulting on a major US Naval Base upgrade in Japan. After years of experience with commercial systems and technology, Andrew and Rachel chose to settle in Whangārei and build a business rooted in local values and global expertise.

From the early days supporting national providers and their clients including banks, MSD and the Ministry of Justice, ARC quickly earned a reputation for excellence. Today, we continue to work with some of Whangārei’s most well-known organisations, including Northport, the Hundertwasser Arts Centre, Semenoff Stadium, Whangārei District Council and Health New Zealand – Te Whatu Ora. Many of our clients have stayed with us for over a decade.

As the company has grown, so has our leadership team. Long-time team member Matt Watts started with ARC in 2010 and now oversees operations and sales. Born and raised in Whangārei, he’s been instrumental in shaping our client relationships. Brocke Reti joined the team in 2018, bringing Australian industry experience and a strong connection to the region through his Ngāpuhi whakapapa. He quickly moved into project management and now plays a key role in our delivery. Both are now directors alongside Andrew and Rachel, helping to lead the next chapter of ARC Security.

Our team is proud to support our community, including sponsorship of Kamo Rugby Club and Northland Rugby Union. We’re passionate about what we do, and we’re committed to delivering innovative, reliable security solutions that make a difference across the north.

LICENSES, ACCREDITATIONS & CERTIFICATIONS:

Ministry of Justice
Gallagher Security Systems
Inner Range Security Systems
IQP Licensed
Site Wise Gold

MEMBERSHIPS:

New Zealand Security Association
Northland Chamber of Commerce
Site Safe

PARTNERSHIPS:

Gallagher Channel Partner
Axis
Ajax Alarms Dealer
Avigilon
ICT Protégé
Milestone

NX Witness
Paradox Alarm Systems
Protect Fog Cannon
Inner Range
Hikvision

Our Team

Meet Northland’s largest team of integrated security system experts.

Andrew Chuter

Managing Director

Andrew Chuter is a qualified radio tradesman with 37 years’ international experience as a security consultant and technician. As co-owner of ARC Security he loves sharing his sought-after expertise with his team and leading them to deliver smarter, user-friendly and effective security solutions across Northland. A father of two, Andrew is glad his sons have experienced the blessings of growing up in a laid-back community-oriented city.

On the weekends, when he's not manning sausage sizzles at the Kamo Rugby Club, he enjoys long drives, tinkering in the shed, working on the land, and sharing good wine and food with loved ones.

Rachel Chuter

Business Director

Rachel Chuter grew up in Melbourne and Singapore, before embarking on a career in the manufacturing industry, starting out in accounts and reception, then moving on to production control, planning, and quality assurance, and later becoming Operations Manager. Working in Northland’s security industry is one of the many ways Rachel enjoys contributing to her adopted Whangārei community. While the ARC team are taking care of the day-to-day, Rachel directs ARC Security’s long term goals.

With her sons getting older, Rachel has an opportunity to return to her former days as an avid reader, and has taken up an interest in gardening and self-sustainable living.

Matt Watts

Operations & Sales / Director

Matt has been with ARC Security for 14 years, and is responsible for sales, quoting and job scheduling. He is also involved in testing new products and loves the variety of products and technology ARC Security works with. Matt is an accredited Gallagher Access Technician, PROTECT Fog Cannon trained, and adept with most alarm, CCTV camera and access control systems.

Outside of what he considers a great work environment, Matt enjoys hockey, fishing, golf and Northland’s sensational beaches.

Brocke Reti

Project Manager / Director

Client consultations, keeping the ball rolling on projects and maintaining high quality standards are Brocke’s bread and butter. Originally from Australia, Brocke has worked in the industry for almost 20 years, most recently working for a large security company on Sydney’s Northern Beaches. Brocke moved to Whangārei with his wife, a Northlander, and their young family.

He holds telecommunications qualifications, certifications in multiple security systems and softwares (including Gallagher, Titan, Force field, Security Commander, NX, Concept and Ness M1 Gold Certification), and his First Aid Certificate.

Weekends are spent with his family, fishing, diving or all of the above, and he likes nothing more than firing up the BBQ.

Jayne Wright

Health & Safety Coordinator / Office Administrator

Jayne’s security career has seen her in multiple fast-paced management roles in the UK, before bringing her and her husband to Whangārei in 2009. Fluent in computers, security technology, and customer service, Jayne is the administration and accounts queen that keeps ARC Security running smoothly. She loves working with a close-knit team and amazing clients on security solutions that improve the safety of their businesses and homes.

Outside of the office, she has a deep passion for pharology (lighthouses) that has seen her travel the world. She also hand-crafts knitted baby clothes from her forever home in Parua Bay.

Kyle King

Service Manager

With 25 years’ experience in the security industry, the last 11 of which have been with ARC Security, Kyle is responsible for everything from sales and project management, security consultations and installations, and training team members. His accreditations include Gallagher, Concept, ICT and Hikvision and he holds a Site Safe Gold certification.

Whangārei born-and-bred, you might know Kyle as ‘the coffee guy’.

Is your security up to scratch?

To discuss the best alarm systems to protect your business, assets and staff contact the team at ARC Security

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